PCN Name: Carlisle Healthcare
Clinical Director:  Dr Robert Westgate
Operational Leads: Tracey Darrington and Julie Swan

Overview of Area: Carlisle Healthcare includes the largest Practice in North Cumbria with just under half the population of urban Carlisle. We have recently opened our new site in South Carlisle on Locke Road, to complement our existing sites at St Paul's in the city centre, and North Carlisle on Eden Street. The PCN also now includes Spencer Street Practice.

Carlisle Healthcare, as a Primary Care Network (PCN), has been able to respond nimbly to the opportunities created by the PCN framework, building primary care capacity by embedding non-traditional roles and staff within the primary care team (e.g. mental health workers, occupational therapists, pharmacists, care co-ordinators, social prescribers, paramedics, physiotherapists and others). We continue to evolve our clinical model to improve patient access aiming to deliver high quality personalised care.

We are firmly committed to supporting the next generation of health professionals through investing in training, mentoring and support, both within our own organisation and working with a number of partner organisations.

Dr Robert Westgate said: "Carlisle Healthcare initially formed following the merger of 3 long standing general practices in Carlisle in 2016. We currently serve approximately 38,000 patients from our three sites across the city. We have purpose built premises in Eden Street, North Carlisle, St Paul’s Square in the city centre, and our head office based at Carlisle Healthcare South, Locke Road, Durranhill Industrial Estate. The PCN now also includes Spencer Street Surgery.

"We are a GP training practice and also have learners from many clinical disciplines. We have embraced the opportunities of the Primary Care Network contract and now have a workforce including clinical pharmacists, social prescribers, occupational therapists, musculoskeletal practitioners, mental health workers, paramedics and care co-ordinators as well as the more traditional primary care GP, nurse and practitioner roles.

"Our mission is to provide high-quality, accessible and patient centred healthcare in a way which is caring, efficient and innovative."



 

Did you know.jpgWe have over 160 staff working at Carlisle Healthcare and were one of the first Practices in Cumbria to employ both Pharmacists and Paramedics. All our staff work across our three sites, Locke Road, St Paul’s and North Carlisle, to ensure that each site is able to offer the same service provision across the city.

The Practice works closely with our community colleagues and have developed a frailty team that works with our District Nurse & Therapy Colleagues to look after all our housebound patients as well as those patients that live in Residential or Care Homes.
 

Green Tick.png“The Practice Pharmacist is an asset to the company she is full of compassion she understood issues very good at sign posting.”

“Frailty team has become a rock for my family I don’t know what we would have done without you.”

“Thanks to you all for looking after me and to the lovely HCA who did a really good job on my earwax.”

“Please pass my thanks on to the Receptionist also helped to arrange an emergency prescription for me so I didn’t run out of medication before my appointment. She was lovely and so helpful.”

“Thank you for being the only Practice to have helped us, last year has been a challenge, with your skills, encouragement and guidance it has made our lives a little easier. Thank you for your time.”


You can visit the Carlisle Healthcare website here​​​​
Tel: 01228 588121
Out-of-Hours: 111

Carlisle Healthcare
St Paul's
St Paul's Square
Carlisle
CA1 1DG

Carlisle Healthcare
North Carlisle
Eden Street
Carlisle
CA3 9JZ

Carlisle Healthcare
South Carlisle
Locke Road
Carlisle
CA1 3UB

 

Spencer Street Surgery
10 Spencer Street
Carlisle
CA1 1BP
01228 529171