The latest episode of The 20 Minute Clinic Podcast takes listeners on a journey through the changes in General Practice over the past three decades.
Sharon McCubbing from Carlisle Healthcare joins host Dr. Amit Paik to reflect on her 30+ years working in a variety of roles, from Receptionist to Scanning, Coding and Summarising Team Leader. Together, they highlight the vital contributions of administrative and support teams and how the day-to-day running of GP practices has changed.
Topics include:
- The shift from handwritten appointment books to digital systems
- The growing workload and demands on primary care
- Collaboration with secondary care
- The potential role of AI in the future of General Practice
This episode offers insight for both staff and patients, showing how far General Practice has come and what the future may hold.
Listen to the full episode:
