A legacy resource
This Co-production Toolkit has been rebuilt and adapted from work completed by legacy NHS organisations in 2018 (see acknowledgements at bottom of page) working together with the public and other partner organisations.
As a result some of the references may be out of date, especially where organisations have developed and changed and some of the staff who were involved have now moved onto new roles.
However these key pieces of learning, from this time period, have been captured here to help provide some support to anyone navigating a co-production process or journey. It also acts to preserve some of the key work that took place within our health and care system in North Cumbria during this time. A big thank you to all who were involved in the processes and discussions that led to the creation of this legacy resource.
Co-production is working together.
We know the NHS doesn’t have all the answers and we want to harness the energy, ideas and enthusiasm of our community to help us tackle the issues that are challenging our services. Services are better when the voice of the patient, the community and the staff help shape the delivery of our health and care.
After the Healthcare For The Future consultation (which was held in North Cumbria in Autumn 2016), health leaders promised to work with our communities to implement changes and improve and develop our services. It is open to everyone who cares about our services and wants to work constructively to develop them.
Preparing
- Being clear about the scope of co-production and what can and cannot be achieved
- Providing people with the training, support and resources to participate
- Knowing who is involved, why they are involved and what they do
- Ensuring everyone involved has the information they need at the right time
Doing
- Ensuring there is openness and honesty within the relationship
- Treating each other with the dignity and respect with the aim of achieving outcomes that will benefit the community
- Valuing and making meaningful use of the input of people who use services
- Being creative and flexible and being prepared for change and difference
- Creating an environment that ensures mutual listening, hearing and understanding
- Being open minded towards ways of doing things
- Showing sensitivity and mutual respect in language and actions
Developing
- Doing not just talking
- Measuring the impact of the power of working together
Download template document here.
This was developed by members of our community and health and care professionals working together to establish a framework for working together successfully
(Cumbria Way Co-production Toolkit 2018).
